Seon check running daemons

Which processes must run

In order to keep Seon running, the following processes must exist:

• seonrd: The Seon master receive daemon (parent process of the subsequent receive daemon processes)
  • seonrd_tcpip: The Seon receive daemon for accepting TCP/IP connections
  • seonrd_tcpip_tls: The Seon receive daemon for accepting TLS secured TCP/IP connections for OFTP2
  • seonrd_capi_0: The Seon receive daemon for accepting ISDN connections on the first ISDN controller
  • (seonrd_capi_x: subsequent ISDN controller receivig processes, if more controllers are configured)
• seonsqd: Seon send queue daemon. Parent process of running actions started by this process, like sending send queue entries, polling partners, updating CRLs etc.
• seondebugd: Seon debug daemon which collects debugging information from every Seon process for problem reporting

In case you have Seon Enterprise, the following process must also exist:

• seonclientd: Seon client daemon, responsible for user authentification and Seon Enterprise job processing

How do the processes save their state

Every Seon daemon process saves its PID (process ID) in the database. If a value exists in the database on startup, the daemon refuses to start with the message that another daemon must be running at the moment. In some rare cases, the database information may not meet the real situation, when PIDs are saved in the database and no processes are running. In this case, you can start the daemon in 'forced' mode which overrides the PID check at daemon start.

Beware: If more than one daemon is running, race conditions occur between the different running programs, mostly leading to problems in receiving or sending files. This situation is highly unsupported and absolutely to be avoided!

Identify running processes

In this example, the Seon receive daemon will be checked for existance. Furthermore, the listening functionality on the configured TCP/IP ports is being checked.

All examples are being shown in a Linux environment. If you have another supported Unix environment (like AIX, HP/UX or Solaris) you may need to modify the command accordingly.

normal situation =

The process table will be checked for running "seonrd" processes:

seonbox:~# ps -ef  | grep seonrd | grep -v grep
www-data  3771     1  0 08:58 ?        00:00:00 /opt/seon/bin/seonrd
www-data  3772  3771  0 08:58 ?        00:00:00 seonrd_tcpip        
www-data  3773  3771  0 08:58 ?        00:00:00 seonrd_tcpip_tls    
www-data  3774  3771  0 08:58 ?        00:00:00 seonrd_capi_0       

Process IDs explained:

• 3771: Seon receive daemon master process
• 3772: daemon listening on port 3305
• 3773: daemon listening on port 6619
• 3774: daemon listening on first configured ISDN controller

When checking the open ports, the tool "lsof" is very handy:

seonbox:~# lsof -p 3772 | grep LISTEN
seonrd  3772 www-data    3u  IPv4 84960962             TCP *:3305 (LISTEN)
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seonbox:~# lsof -p 3773 | grep LISTEN
seonrd  3773 www-data    3u  IPv4 84960964             TCP *:6619 (LISTEN)

Checking ISDN incoming call acceptance is a little bit more complicated, which is described elsewhere.